Manages all property reservations activities and operations Selling the resort and providing information to prospective guests, capture sales from the incoming calls and coordinate details of each reservation Plans and organizes the work of assigned staff Reviews and reports on reservation: availability and occupancy, arrival & departure reports, travel agent commission Manage rates and availability in property management system Reservation Procedure according to VReasy system Controls daily reservations and rates in the system Takes care of deposits and payments of all booking types Trouble-shooting with clients and agents with regards to booking issues Facilitating the sales, promotion, and bookings of the company’s products and services

undertaking pre-holiday research into local facilities inspecting hotel safety and cleanliness offering sightseeing advice organizing and leading excursions and entertainment liaising with providers of accommodation, travel agents, coach companies and so on resolving conflict with clients referring complaints and problems to senior management writing reports providing support when holidaymakers experience difÑiculties such as lost luggage or health problems organizing and supervising activities for children selling additional services such as car or equipment hire meeting clients at the airport and accompanying or transporting them to their accommodation, and holding welcome meetings

It controls the preservation of material values. Advises visitors on the ------- availability of available services. Takes measures to prevent and eliminate conÑlict situations. It considers claims related to poor visitor service and conducts appropriate organizational and technical activities. It controls the rational design of the premises, monitors the renewal and condition of advertising in the premises and on the building. Provides cleanliness and order in the premises and in the surrounding or building areas. It monitors the compliance of employees of the organization with labor and industrial discipline, rules and regulations of occupational health, safety, requirements of industrial sanitation and hygiene. Informs the management of the organization about the shortcomings in the service of visitors, takes measures to eliminate them. It supervises the performance of employees' instructions of the management of the organization. Performs separate ofÑicial orders of direct manager.

Undertaking pre-holiday research into local facilities. Representative of Company inspecting hotel safety and cleanliness. offering sightseeing advice. organizing and leading excursions and entertainment. ------- liaising with providers of accommodation, travel agents, coach companies and so on. resolving conÑlict with clients. referring complaints and problems to senior management. writing reports. providing support when holidaymakers experience difÑiculties such as lost luggage or health problems. organizing and supervising activities for children. selling additional services such as car or equipment hire. meeting clients at the airport and accompanying or transporting them to their accommodation, and holding welcome meetings.

Medical Center Zub.ru Receiving and distributing phone calls. Policlinika.ru (Moscow) Meeting of patients of the medical center. Information to clients about the services of the medical center. Appointment to specialists. ------- Making primary medical records. Cash transactions. Taking measures to prevent and eliminate conÑlict situations. Work on effective and cultural services visitors, creating a comfortable environment for them. Coordination of doctors and staff. Reporting. Document work. Interaction with insurance companies. Ordering materials for the clinic. Russian Federal State TV Weekly program compilation. 1channel (Moscow) Selection of topics, participants, heroes of TV programs and information channel

Writing questions to TV programmers, making official requests. ------- Withdrawal of polls to TV programs. Writing, the voice of stories for TV programs. Making a daily filming schedule for cameramen and correspondents working on the news channel on studio shows. Coordination of the film crews. Control of the live broadcast, and work with the calls of viewers. Transportation for the duration of television filming. Interaction with the media, press services, state authorities and governance, creative unions, associations, public organizations, and interaction with regional broadcasters.

international tourism, Management of Organization