Reporting to Ceo. Led a team of 6 direct reports: Head Project Manager, Head of Accounting, Head of Adaptation, Head of Compliance, Head of Treasury, Head of Support. Overall 30+ people in reporting structure. Created a plan from scratch for building and developing card processing (CaPex, OPex, Fees, Roadmaps, Company Structure, Hiring Plan, etc.) from the interaction model with SAAS partners to obtaining a financial license and participating in payment systems. Built a Customer Journey Map for card and IBAN account management product. Developed and launched a starter card product package - rates, limits, design, delivery, and support in accordance with market requirements and competitive analysis, leading to a 10% increase in profitability and a 20% increase in customers. Revamped Operational Efficiency: Optimized processes, reducing operational (opex) expenses by 15%, and capital (capex) expenditures by 20%, enhancing departmental efficacy. Established strategic partnerships with banks, payment gateways, and payment systems for developing and implementing new products and services, including loyalty programs and discount offers, resulting in a 25% increase in processed payment volume. Fostered a culture of collaboration with other departments, including development and customer service, to ensure alignment and operational effectiveness.Implemented payment processing systems, resulting in a 30% reduction in processing time and a 15% decrease in operational expenses. Created monitoring and analysis of card processing data to identify trends, issues, and opportunities for process improvement. Ensuring data security and compliance with regulatory requirements, including payment card security standards (PCI DSS) and payment system legislation. Preparing a detailed plan for the company to obtain an Electronic Money Institution (EMI) license, including the development of relevant documentation, compliance with regulatory requirements, and successful audits.

Reporting to VP Card Schemes. Led a team of Support team Banking 1 and 2 lines, Baas Customer Support Team, PSP Support Team, Business analyst, QA Strategic Product Vision: Developed and executed strategies, leading to a 7% market share increase and a 10% reduction in time-to-market. End-to-End Lifecycle Leadership: Managed card product lifecycle, achieving a 10% cost reduction and seamlessexit strategies. Innovative expansion of the market: 5 successful projects were launched, which led to an increase in market presence by 20% Collaborative Cross-Functional Excellence: Collaborated with marketing, sales, and development teams, achieving a 25% enhancement in alignment and timely product delivery. Resource and Budget Optimization: Efficiently managed resources and budget, achieving a 5% cost savings whilemaintaining top-tier product quality. Transparent KPI Monitoring: Tracked and reported KPIs, empowering stakeholders with informed decision-making and fostering performance transparency. Strategic Partnership Cultivation: Nurtured vital partnerships, fostering a 15% increase of project adoption and successful cross-collaborations. Organization of several levels of customer and technical support. Team hiring and training, organizing a knowledge base, organizing processes from scratch. Formation of the main flow for interaction with internal and external customers. Providing technical and lead information SV, CBS, VISA, UNIONPAY, JCB, MASTERCARD, SEPA, SWIFT

Reporting to Head of the payment platform. Strategic Product Prioritization (15%): Collaborated with customers to prioritize product needs, addressing recurring issues and ensuring alignment. Orchestrated cross-team coordination, maintaining a 95% quality result rate. Project Progress Monitoring (100%): Vigilantly monitored project lifecycle, contributing to 100% on-time delivery by effectively updating and managing project documentation. KPI-Driven Project Management (98%): Successfully managed projects with KPIs, achieving 98% adherence to performance targets and deliverables. Strategic Sales Promotion (25%): Innovated and executed sales promotions, achieving a 25% increase in sales through targeted marketing campaigns and compelling presentation materials. Collaborative Solution Development (90%): Collaborated closely with development teams, driving 90% efficiency in technology and solution development, enhancing integration efforts. Payment Product Enhancement (15%): Pioneered payment product integration, elevating OFD.RU services and contributing to a 15% expansion of the service portfolio. Automated Testing Excellence (30%): Introduced automated testing with the robot framework and Python, improving testing efficiency by 30% and ensuring software quality.

Информационные технологии, Инженер

Компьютерные системы и комлпексы, Техник по компьютерным сетям