Responsibilities: - Developing product strategy (market research, competitors analysis, etc.) - Calculating unit economics, forecasting and monitoring (EBITDA, MAU, RR, CAC, LTV, etc.) - Developing product documentation: PRD, mockups, functional requirements for dev team, etc - CustDev - Managing product processes (Development, Marketing, Sales, etc). Task management (Jira: Scrum and Kanban), - Preparing roadmaps and backlog management. Achievements: - Built Communications Platform from the idea to the market successful product (sent more than 3 million SMS monthly)

Areas of responsibilities: - General metrics: calculating, analysis, forecasting and online monitoring (Revenue, Profit, MAU, RR, CR, CAC, LTV, etc.) - Financial strategy and goals (PnL verification, Margin, EBIDA, etc.) - Managing analytics teams (8 employees) - Working with holding accounting and treasury (Taxes, salaries, PnL, etc.) - Business processes optimization (payments, compliance, marketing, etc.) - Reporting to stakeholders Achievements: - Built reporting system in Grafana (Clickhouse and PG) for monitoring of primary metrics - Prepared and successfully implemented finance strategy to achieve yearly goals. - Significantly improved motivation system for all departments (sales, media buying, RTB, etc..) - Optimised expenses approval processes - Launched autopayments for clients - Compliance tools optimization - saves about 50K$ annual and increases effectiveness - Receivable reduced by 40% - Renegotiated IT-subscriptions agreements to optimise expenses (saving from 20 to 50% on yearly subscriptions costs)

- X2 CRM Implantation - 1C system optimization and integration with the company website - Payments automation

Duties: - Financial audit: analysis and optimization of financial strategy, processes and IT budgets - Risks audit: financial and KYC - Product owner of internal analytical system - Project management Achieved goals: - Updated processes to reduce various risks for credit organization (KYC, payments, etc). - Developed internal analytical IT system for finding worst effectiveness processes - Increased revenue and customer satisfaction level - Performed tender for factoring IT solutions - Performed analysis and optimization of IT budgets for Russian companies, which saves about 50% on IT infrastructure costs and 30% on licenses

Duties: - Management of the Business Analysis team (6 analysts) and PMs team (4 PMs) - Prepare detailed project plans for own projects. - Create various types of reports for company management. - Create different kind of documents, BRD, Project Charter, Functional Requirement, etc for optimisation of current product functionality, or creating a new product. Achieved goals: - Completed PCI DSS certification for “Payment Gateway” product. - Completed changing of the distribution model for "Payment Gateway" and "Simplified Identification" products from SAAS to "Retail box". - Successfully completed project of implementation of microcredits feature into “.boon” e-wallet in Spain (together with Wirecard bank). - Project documentation package has been prepared to launch a payment system for the Balkan countries (Product concept, Project plan and budget, Business processes diagrams, Features list, Customer Journey, Integration schemes with local and global partners, etc). - A library of project documentation templates has been developed.

Duties: - Management of the project team on all stagers, including task management in JIRA for Billing developers and for developers for “Communications on the site" and "Zvonchat" products; - Prepare of the product documents (BRD, FR, interaction and integration schemes, etc.); - Select external contractors and management of their work (both freelancers and companies from Russia and Czech republic); Achieved goals: - Products "Communications on the site" and "Zvonchat" are developed from the scratch and launched to market. Implemented Jira (Kanban) for the Billing project team. It was a waterfall before. - Implemented realtime billing scheme (transaction basis, one event - one billing transaction). It was a daily calculation scheme before. - Successfully finished project to improve usability and functionality of the customer's personal web-cabinet (UX was redesigned by an external company);

Duties: - Product documentation preparation: Concept, Vision and MVP feature list, mockups, BRD, FRD, test cases for UAT, etc..; - Select of external contractors and management of their work (both freelancers and companies from Russia, Belarus and USA); - Task management for junior BAs and developers (involved in projects). Achieved goals: - Created a “Mango-talker” product from scratch. https://www.mango-office.ru/products/virtualnaya_ats/vozmozhnosti/mango-talker/ SIP softphone application for computers and mobile phones with calls, chatting, file transfer, fax transferring, etc. deeply integrated with corporate VPBX. - Greatly improved functionality of the internal software for configuring SIP infrastructure, channels monitoring and fraud alarms (spammers, customers account hacking, etc); - Successfully finished project to improve usability and functionality of the customer's personal web-cabinet; - Successfully finished project to improve usability and functionality of the Mango-office online shop (http://www.mango-office.ru/)

Main projects: - IT platform for internal call-center - Sanctions screening solution, various integrations for antiterrorism screening - IT platform for auto insurance products, including RAMI-reports generator Duties: - Develop project documents - Managing remote development teams 15 employees in Philippines-Manila - Carrying out a tender for the local system development - Performing various activities for project launch (UAT, learning, data

Main projects: - Mobile version of www.championat.ru - Mobile version of LiveJournal - CMS for the gazeta.ru news portal - A number of projects for LiveJournal Duties: - Product and project management - Developing product strategy, etc..

Performing business analysis and development of various project documents

Responsible for IT infrastructure

Graduate school, Mathematics and Computer Science

Computer Science, Computer Analyst

LLC Luxosft, Business analysis

LLC Luxosft, Business analysis

LLC Usethics, Business analysis

..., Business analysis, negotiations, ...