Managing Individual tours, privat excursions, accomodation and service Communicating with clients, local and international partners via phone and email Handle all paperwork and maintain proper filing system interpreting during the tours and business meetings.

Work directly with the customers in sales capacity, building, booking, and selling adventure trips on Russian territory. Along with that – seeking and establishing business relationships with potential partners and service providers, driving marketing and promotion activities to further develop our brand. - Developing new offerings for our customers · Seeking and establishing business relationships with potential partners and service providers · Managing and developing existing trips portfolio · Meeting monthly sales goals · Managing sales pipeline · Communicating with clients, local and international partners via phone and email · Potential participation in travel conferences outside of Russia · Driving marketing and promotion campaigns,

• Commercial Administrator for Key Account Managers Department • General Office Administration duties • Handle all paperwork and maintain proper filing system • Consider Legal and Accounting aspects in the process of sales • Prepare and present Sales Reports • Handle all Conference preparations for Sales Meetings • Monitoring of Sales Procedures • Participation in Tenders • Purchasing administration duties • Attachment purchasing. • Specialist in product Volvo Simulators • Marketing • Business planning and strategy planning • Technical Support • Training and educational practice. • Developing educational programs. • IT support

Duties • Responsible for the entire spectrum of the Guests’ vacation: Airport service (arrival and departure), transport to and from the hotel, informational welcome meetings on location upon arrival, excursion arrangements, overall accommodation requirements, arrangements for various guest emergencies, information on all guest queries, translation duties when required • Maintain excellent cooperation with local hotels and resorts to ensure guests’ optimum vacation • Maintain constant communication with TUI Travel - handling departmental Outlook and correspondence - assigning VIP guests and amenities - updating multiple forms, reports and statistics - processing pre-arrival and mid-stay calls for the guests

• Sales Assistant - New and used trucks division (up to 2009) • Customer Relations • Administration duties as Personal Assistant to Sales Director • General Office Administration duties • Handle all paperwork and maintain proper filing system • Consider Legal and Accounting aspects in the process of sales • Prepare and present Sales Reports • Handle all Conference preparations for Sales Meetings • Monitoring of Sales Procedures • Involved in changing procedure of Contracting, resulting in a significant increase in sales • Promoted to Risk Analyst for used trucks division (from 2009) • Administration duties as Personal Assistant to Used Trucks Division Manager • Market Analysis and Assessment/ concepts, trends, preferences of the market, on new and used trucks • Leasing Sales Risk Analysis (price estimation of used trucks) • Price Changes and Profit Margin Monitoring and Evaluation • Product Quality Management • Presentations and Analysis of Sale Profits • Prepare and present department’s Monthly Profit and Loss and other Reports

• Car sales • Customer Relations • Sales Market Research - Concepts, trends, preferences on private and commercial car sales • Improvement of Sales procedures such as car trade-ins

• International Contracts on auto parts / Research international market, identify interested dealers, meet them, prepare analysis on them and close contract with them • Warehouse Management Logistics / Maintaining healthy levels of inventory, on time replenishment, inventory storage conditions and receiving and delivering supervision • Auto parts sales

Foreign Languages, Teacher - interpreter of English language, National Degree in Linguistics