- End-to-end accountability of initiatives, from strategy to implementation, in close relationship with all main stakeholders: scoping, including business case and value analysis, planning, follow-up, risk management, budget management - Management of business dependencies & adherences with other departments and initiatives - Collaboration and execution on the vision and strategy for team based on business requirements

- Communicate with the customer and stakeholder needs though user stories to meet key business objectives and strategies for the product  - Develop customer-specific strategies, programs and pricing. Ongoing customer engagement and presentations - Detect business opportunities and propose changes (positioning, product) - Responsible for compliance with budgets and achievement of planned product line profitability indicators

- Coordinate daylight customers service operations (agreements, sales processes, orders and etc.); - Track the progress of weekly, monthly, quarterly and annual objectives; - Evaluate employee performance and identify hiring and training needs; - Analyze customer behavior and adjust product position; - Hadley complains from customers; - Communicate with clients and evaluate their needs; - Create reports, analyze and interpret retail data, like revenues, expenses and competition; - Conducted primary analysis of the collected information; - Filled databases with information based on primary analysis; - Act as our store’s representative and set an example for our staff

Political Science, International Relations

Netology, Power BI Training for Advanced Users

Saint-Petersburg State University, Project Management Principles and Practices

Open Education, Effective Business Communication

Open Education, Human Resource Management and Digitalization

Open Education, Economy of Enterprise